Why Secure Login Matters
Uphold® allows you to manage a wide range of assets — from cryptocurrencies and national currencies to precious metals and equities. Protecting your login credentials is essential to keeping your assets and personal data secure.
Step 1: Use the Official Login Page
Always type the official Uphold® web address into your browser manually. Never click on links from search engines, text messages, emails, or social media ads claiming to be from Uphold®. Look for HTTPS encryption in the browser bar to verify the site is secure.
Step 2: Enter Your Credentials
Once on the official site, enter your registered email address and password. Ensure you are on a secure, private internet connection — not public Wi-Fi or shared devices.
Tips for Strong Passwords:
- Use a long, complex password (12+ characters)
- Include upper and lowercase letters, numbers, and symbols
- Use a password manager for safer storage
- Avoid reusing the same password across platforms
Step 3: Enable Two-Factor Authentication (2FA)
2FA adds an extra layer of security to your Uphold® account. After entering your login details, you’ll be prompted for a one-time code generated by an authenticator app.
Use trusted apps like Google Authenticator or Authy, and back up your recovery codes in a safe, offline location in case you lose access to your device.
Step 4: Avoid Phishing and Scams
Phishing attacks are designed to steal your login credentials. Stay alert for emails or messages that:
- Urgently ask you to log in or "verify your account"
- Use fake Uphold® logos or domains
- Contain grammar errors or suspicious language
Reminder: Uphold® will never ask for your password, recovery code, or 2FA token via email, phone, or support chat.
Step 5: Monitor Active Sessions
After logging in, go to your account settings and review your login history. You can view devices, locations, and IP addresses. If you notice anything unfamiliar, log out of all sessions and immediately change your password.
Step 6: Use Secure Devices
Only access your Uphold® account from personal and secured devices. Make sure your computer or phone has the latest updates and antivirus protection installed. Avoid logging in from borrowed, public, or jailbroken devices.
Step 7: Set Up Login Alerts
Turn on notifications for login attempts, password changes, and transactions. These real-time alerts allow you to react quickly if your account is ever accessed without your permission.
Resetting Your Password
If you forget your password, use the official password recovery option on the login page. You'll be asked to verify your identity via email. Never trust third-party sites or tools claiming to "recover" your Uphold® account.
Account Locked or Compromised?
If you suspect someone has accessed your account or you're locked out, contact Uphold® support through verified channels. Be prepared to verify your identity. Support will never ask you to send your login info or 2FA code.